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Manual Integration on Shopify
Updated over a month ago

⚠️ If you have a Shopify store, it is recommended that you use our 1-click-integration for a seamless experience. Use the manual integration method only if your shopify theme is not compatible with 1-click-integration.

Integrating the Asklo widget manually on your store requires some knowledge of coding and you may require assistance from a developer. Please see below steps for manual integration.

Pre-requisites

  • Ensure that you have access to your Shopify Store with theme edit permissions.

  • You will need an Asklo account. Sign up for a free trial at asklo.ai.

Steps

  1. Create a New Widget:

    1. Log in to the Asklo Admin Panel.

    2. Navigate to the Widgets section and click Add Widget.

  2. Enter Widget Details:

    1. Fill in the necessary details for your widget.

    2. Ensure that you have selected the Platform as Shopify / Shopify Plus.

  3. Choose Manual Integration Method:

    1. You will be presented with two options for integration. Choose Manually Integrate.

    2. You will be presented with two code snippets that you will need to integrate.

  4. Adding Code Snippet to your Product Pages in Shopify:

    1. If you are on an OS 2.0 theme, you can add this code snippet using a Custom Liquid app block on your product.

    2. If you using OS 1.0 theme, you will need to edit your product page template, and add the snippet. Please ensure that you place the snippet where you wish the Asklo widget to appear on the product page. Save the product page template.

  5. Add scripts to your header file:

    1. You will need to add two scripts to the <head> section of your store.

    2. This is typically found in theme.liquid file, located at Online Store > Themes > Your Theme > Edit Code > theme.liquid. Save the file once the scripts are added.

  6. Verification:

    1. Verify that the "Live FAQs" widget appears on your store.

Next Step: To ensure that checkout data is sent to Asklo, you need to implement a specific script on your thank you page or post-purchase page. This step is crucial for attributing conversions to Asklo. See guide on adding checkout tracking.

That's it! You have successfully integrated Asklo with your Shopify store. If you need any assistance, start a chat using the help button.

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