A request refers to any interaction initiated by a shopper through the Asklo widget on your website. This can include questions asked or messages sent by the shopper. Each time a shopper engages with the Asklo widget to seek information, clarify doubts, or communicate any query, it counts as a request.

Example Scenarios:
- When a shopper asks a question about a product's availability, size, or features.
- When a shopper sends a message requesting more details about shipping or return policies.

Every such interaction is counted as a single request and will be counted towards your usage.