What are Custom Intents?
Custom Intents allow you to control the response when a shopper asks about a specific topic (e.g., returns, promotions, delivery options, etc.). With Custom Intents, you can provide specific instructions on how Asklo will respond using any information you provide about the topic.
Scenarios
Returning Products
If a customer asks about: returning a product
Then, use this as an action: Please visit our [Returns Page](link here) for detailed information.
Promotional Offers
If a customer asks about: promotional offers or discounts
Then, use this as an action: Please check our [Special Offers Page](link here) for the latest deals.
Deliveries
If a customer asks about: delivery timings or options
Then, use this as an action: Please contact our customer service for detailed information about deliveries.
Financing Options
If a customer asks about: financing options
Then, use this as an action: Yes, we offer various financing options, including monthly payment plans and Buy Now Pay Later plans. For more details, please visit our [Financing Page](link here).
Price Match
If a customer asks about: price matching
Then, use this as an action: We are confident in our pricing. If you find the same product at a lower price elsewhere within 30 days, we'll match it. Please visit our [Price Match Guarantee](link here) for more information.
Next Steps: