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Integrating Asklo on Other Platforms
Updated over 2 weeks ago

Introduction

Integrating Asklo with platforms other than Shopify is straightforward and can significantly enhance your customers' shopping experience by adding the "Live FAQs" widget to your product pages. Follow the steps below to get started.

⚠️ IMPORTANT NOTE

Integration on non-shopify platform is currently works through Klevu Catalog connection. You will need a Klevu account with catalog indexed.

Steps

  1. Create a New Widget:

    • Log in to the Asklo Admin Panel.

    • Navigate to the Widgets section and click Add Widget.

  2. Enter Widget Details:

    • Fill in the necessary details for your widget.

    • Ensure that you have selected the Platform as Others.

  3. Widget Creation:

    • A new widget will be created with a unique widget ID.

    • You will be presented with some code snippets.

  4. Add Scripts to Header:

    • Add the provided JavaScript and CSS scripts to the header file of your store.

  5. Modify Product Page Template:

    • Modify the product page template of your store.

    • Place the provided HTML snippet where you wish to render the Live FAQs widget.

  6. Add Checkout Tracking Script:

    • This step is crucial to ensure that we can attribute conversions to Asklo.

    • Add the checkout tracking script to your post-purchase or thank you page. Detailed steps here.

  7. Add your Klevu API Key

    1. As explained above, you will need to supply your Klevu API Key for Asklo to answer questions on your product page.

    2. Please see Using Klevu Catalog for detailed steps.

  8. Verification:

    • Verify that the Live FAQs widget appears on your product pages.

That's it! You have successfully integrated Asklo with your Shopify store. If you need any assistance, start a chat using the help button.

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