Depending on your integration method, follow the steps below to uninstall the Asklo app from your Shopify store.
For 1-Click Integration Method:
1. Login to Asklo
2. Navigate to Widget List Page
3. Find the widget you wish to delete and select the delete option.
Deleting the widget will automatically uninstall the app from your Shopify store and remove the widget code and checkout tracking snippet.
Please note that when you delete a widget, you will also lose access to any analytics data associated with that widget.
If you prefer to temporarily hide the widget from your store, you can also disable the widget from the listing page using the status toggle.
4. After deleting the application, verify that Ask Product AI button is removed from your store front.
Note: It is advisable to always delete the widget from Asklo. If you are directly uninstalling the app from your Shopify store, then you will need to delete the widget from Asklo as well to remove the Asklo code from your storefront.
For Manual Integration Method:
If you have integrated Asklo application on your webstore using 1-Click Integration method, then you can use following steps.
1. Login to Asklo
2. Navigate to Widget List Page
3. You can delete the widget by selecting delete option.
Please note that when you delete a widget, you will also lose access to any analytics data associated with that widget.
If you prefer to temporarily hide the widget from your store, you can also disable the widget from the listing page using the status toggle.
4. After deleting the widget, remove the code snippet:
For OS 2.0 theme:
Go to Online Store > Themes > Your Theme > Customize.
Find and edit the product page.
Locate the Custom Liquid app block containing the code snippet and delete it.
For OS 1.0 theme:
Go to Online Store > Themes > Your Theme > Edit Code.
Locate the product page template (e.g., product.liquid).
Find and remove the code snippet you previously added.
Save the product page template.
5. Remove Scripts from Your Header File:
Go to Online Store > Themes > Your Theme > Edit Code.
Open the
theme.liquidfile, typically located at the pathOnline Store > Themes > Your Theme > Edit Code > theme.liquid.Find and delete the scripts that were added to the
<head>section.Save the
theme.liquidfile.
6. Remove any specific scripts added to your thank you page or post-purchase page to stop sending checkout data to Asklo.
7. Verify that the Ask Product AI button has been removed from your store.